SALE!! Free UK shipping when you spend £75 and over

Shipping

Please contact us if you have any questions or concerns about your order or delivery.

Orders placed are processed Monday-Friday only (excluding major bank holidays). Delivery times are provided as a guideline only, and do not take into account possible delays

Parcels will be sent tracked and where possible signed for, for UK and international parcels. 

UK

Orders will be processed within 2-3 business days upon purchase date.

Delivery type Cost  Despatch days
Standard (mainland UK only) under £75 £3.95 2-3

Standard (mainland UK only) over £75

FREE 2-3
Next day delivery (mainland UK only) under £75. Please note order has to be made before 1pm Mon-Thurs to receive by next day. £5.95
Next day delivery (mainland UK) over £75. Please note order has to be made before 1pm Mon-Thurs to receive by next day. FREE

1

 

 

EUROPE

Delivery type Cost  Despatch days
Standard £12 3-5

 

 US

Delivery type  Cost Despatch days
Standard £14 5-7 

 

 INTERNATIONAL

Delivery type Cost  Despatch days
Standard £14 5-7

 

 TAXES & DUTIES

Orders that are due for despatch to countries outside of the UK may be subject to local taxes, customs, duties, and import fees by the destination country. The recipient of the parcel is responsible for all import fees. If you refuse a shipment from Phiabella Jewellery you are responsible for the original purchase and shipping costs, any import fees that are incurred on the package, and the cost of returning the package to Phiabella Jewellery.

LOST PACKAGES 

Phiabella Jewellery is not responsible for lost and/or stolen packages. Once your item has been shipped you will receive tracking information. In the unfortunate event that your package does go missing, please contact your local post office immediately. We will do our best to assist in this situation, however we are not responsible for lost packages showing confirmed delivery to the proper address.

COVID 19 UPDATE

Phiabella Jewellery are doing all we can to make sure parcels arrive on time, unfortunately due to current Covid restrictions there may be delays in deliveries. Please bare with us. Contact us if you have any queries or questions.

CUSTOMER SERVICE IS AVAILABLE 5 DAYS A WEEK 9:00AM-5:00PM MONDAY - FRIDAY (E-MAIL ONLY PLEASE ALLOW 24-48 HRS FOR A RESPONSE

info@phiabellajewellery.com

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